Privacy Policy
Last Updated / Effective: October 23, 2025
1. Overview
This Privacy Policy explains how Sarah LaValle LLC (d/b/a “SarahLaValle.com”) (“we,” “us,” “our”) collects, uses, shares, and safeguards personal information when you visit our Site, make a purchase, contact us, or otherwise interact with our Services.
2. Personal Information We Collect
- Account & Contact Data: name, email, phone, shipping/billing addresses.
- Order & Payment Data: items purchased, order totals, and limited payment details (processed by payment providers like Paysafe; we do not store full card numbers).
- Device/Usage Data: IP address, browser/device information, pages viewed, referring/exit pages, timestamps, approximate location; collected via cookies and similar technologies.
- Communications: messages sent to support, reviews/ratings, survey responses.
- Marketing Preferences: opt‑in choices for email or SMS.
- Try‑On/Visualization Inputs (if used): images or measurements you choose to upload for visualization features; do not upload content you are not authorized to share.
3. How We Use Personal Information
- Provide, personalize, and improve the Site and Services.
- Process and deliver orders; provide customer support.
- Authenticate users, prevent fraud, and enhance security.
- Communicate about orders, new products, offers, and updates (you can opt out of marketing).
- Conduct analytics and performance measurement.
- Comply with legal obligations and enforce our Terms.
4. Legal Bases (EEA/UK Visitors)
Where GDPR applies, we rely on one or more of: contract (to fulfill orders), legitimate interests (e.g., security, analytics, basic marketing), consent (where required), and legal obligation.
5. How We Share Information
We share personal information with:
- Service Providers: hosting, payment processing (e.g., Paysafe), fraud prevention, shipping carriers, analytics, email/SMS platforms, and customer support tools.
- Business Transfers: as part of a merger, acquisition, or asset sale.
- Legal/Compliance: when required by law or to protect rights, property, and safety.
We do not sell personal information in exchange for monetary compensation. Certain disclosures for targeted advertising or analytics may be considered “sharing” or “sale” under some laws; see Your Rights below.
6. Cookies & Tracking
We use cookies, pixels, and similar technologies for core functionality, analytics, and (where applicable) advertising. You can manage preferences via your browser settings and any cookie banner or “Cookie Settings” link provided on the Site.
7. Data Retention
We retain personal information for as long as necessary to fulfill the purposes described above, including to meet legal, tax, or accounting requirements, resolve disputes, and enforce agreements.
8. Security
We implement reasonable technical and organizational safeguards appropriate to the nature of the information we process. No method of transmission or storage is 100% secure.
9. Your Rights & Choices
Depending on your location, you may have rights to access, correct, delete, or port your data; to object or restrict certain processing; and to withdraw consent where applicable. To exercise rights or submit a privacy request (including “Do Not Sell or Share My Personal Information”), contact privacy@sarahlavalle.com. We may need to verify your identity.
10. International Transfers
If you access the Site from outside the United States, your information may be transferred to and processed in the U.S. or other countries with different data protection laws. We take steps to protect your information in accordance with this Policy.
11. Children’s Privacy
The Site is not intended for children under 13 (or older age as defined by local law). We do not knowingly collect data from children. If you believe a child provided personal information, contact us to delete it.
12. Third‑Party Links & Services
Our Site may link to third‑party websites. Their privacy practices are governed by their own policies, not this one.
13. Changes to This Policy
We may update this Policy from time to time. The updated version will be posted with a new effective date.
14. Contact
Questions or privacy requests: privacy@sarahlavalle.com or Sarah LaValle LLC, 732 Thimble Shoals Ste 302B, Newport News, Virginia 23606.